Privacy Policy

Website information and tracking

Updated October 26, 2026. This section describes our website’s collection and use of information and updates the website-tracking disclosures below. It does not change our text-message consent commitments or any separate notice governing health records.

When you send an inquiry, we receive the contact details and message you provide. Please limit your message to what is needed for us to respond. Website servers and embedded services also receive technical information such as your IP address, browser and device information, page URL, referring page, and time of access. Cookies and similar identifiers can distinguish a browser and associate visits and interactions; this information is not necessarily anonymous.

Google Analytics: website activity and measurement, including pages viewed, navigation, device/browser information, cookie or client identifiers, and configured interaction or form events. A form event can describe the form and submission without containing the message entered in it. Google receives connection information when its services are requested.
Google Tag Manager: manages the loading of measurement and other website tags; the tags it loads determine the information sent to each provider.
Google Ads: advertising and conversion measurement using page and interaction information, cookies or similar identifiers, and advertising click identifiers when present.
Google reCAPTCHA: device, browser, and interaction information used for spam and abuse prevention.

We use website information to respond to requests, operate and protect the website, understand how visitors find and use it, and measure the effectiveness of our communications and advertising. Information is processed by the hosting, communications, measurement, and other providers described here as needed for those functions. Embedded services also have their own privacy terms.

Privacy choices and requests

You can block or delete cookies through your browser settings. Some embedded features may not work as intended when blocked. Cookie controls do not necessarily stop all network requests or information you choose to submit. You can also use Google’s Analytics opt-out browser add-on for supported browsers and Google’s advertising controls. These provider controls have their own scope and do not replace rights available under applicable law.

Depending on where you live and which privacy laws apply to our business and the information involved, you may have rights to access, correct, delete, or obtain a copy of personal information, or to opt out of sale, sharing, or targeted advertising. Advertising-related disclosures can fall within legal definitions of “sale” or “sharing” even where no money is exchanged. To make a privacy request or ask about these practices, use the contact information on our website. Please identify this website and the nature of your request without including sensitive records. We may need information to verify and respond to a request; legal exceptions can apply.

Retention and changes

The period information is needed depends on its purpose: responding to an inquiry, providing a requested service, maintaining required business or clinical records, respecting communication choices, security, or resolving a dispute. Provider-held website data is also subject to the applicable service settings and terms. You may contact us about retention or deletion of information relating to you. Updates to this website notice will be posted here with a revised date.

Effective Date: October 26, 2026
Last Updated: October 26, 2026

At Essex Restoration, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, https://www.essexrestoration.com/, or interact with our services.

Essex Restoration is an award-winning residential building and remodeling company specializing in custom home renovation and historic preservation for clients in Boston, Metro West, and the North Shore.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

Full name
Email address
Phone number
Mailing address
Project details or service inquiries
Any other information submitted through contact forms or consultation requests

We may also automatically collect certain technical information, such as:

IP address
Browser type
Device information
Pages visited
Time spent on the website
Referral source
Cookies and usage data

2. How We Use Your Information

We use the information we collect to:

Respond to inquiries and project requests
Schedule consultations and provide estimates
Improve our website functionality and user experience
Send updates regarding services or company news
Maintain internal records
Comply with legal obligations
Prevent fraud or unauthorized activity

3. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic.

Cookies help us:

Understand visitor behavior
Improve website performance
Remember user preferences
Support marketing and analytics efforts

You may disable cookies through your browser settings; however, some parts of the website may not function properly.

4. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information with trusted third-party service providers who assist us in operating our website and business, including:

Website hosting providers
CRM and email marketing platforms
Analytics providers
Payment processors (if applicable)
Professional advisors or legal authorities when required by law

All third parties are expected to maintain appropriate confidentiality and security standards.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

However, no online transmission or storage system can be guaranteed to be 100% secure.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those external websites.

We encourage users to review the privacy policies of any third-party websites they visit.

7. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

Access to your personal data
Correction of inaccurate information
Deletion of your personal data
Restriction of processing
Withdrawal of consent
Opt-out of marketing communications

To exercise these rights, please contact us using the information below.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that personal information from a child has been submitted, we will take appropriate steps to remove it.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements, business practices, or website functionality.

Any updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Essex Restoration
789 Woburn St, # 3,
Wilmington, MA,
United States, Massachusetts
978-658-6300

Website: https://www.essexrestoration.com/